Features

Everything you need to run your appointment based business.

Whether you're self employed, or manage multiple teams; we help you save time and money. Everything you need to streamline bookings, manage your diary, engage your clients, sell more products and grow your business.

Online Bookings

An app for your business

On average, most people look at their phones nearly 100 times a day, which means your business is always front of mind when it comes to booking an appointment or referring your business to friends and family.

Secure user registration & profile

With people being more concerned about their data and how its used, we ensure that every client of yours goes through a secure registration process and our privacy policies are GDPR compliant.

Fully managed service

You've got enough to do running your business. Let us provide a fully managed app service. The team behind Smartichoke have been managing digital solutions for clients for over 10 years.

Access via URL & QR code

Share your app with the world via a Smartichoke URL on your website or social media. Plus your app comes with its own bespoke QR code, making it easy for clients to scan and download.

Admin app

Managing your app is a breeze. No need to pay a developer to make the smallest of changes. If you can use Instagram, you can manage your app with ease.

Multiple staff admin accounts

If you need to let other members of your team manage the app, we've got you covered. You're in control over which members of your team can manage which feature.

Set Up For Success

Single & multiple branches

Our apps are capable of supporting single and multiple branches. So whether you're a solo business or you're a large company spread across multiple locations, our app has you covered.

Branch finder

Our apps are integrated with Google maps, so with a click of a button, your clients will see your branch address and automatically see directions from their current location.

Click to call

We understand that sometimes your clients might prefer to call on the phone. We've made this easy with a simple "Click to call" button within the app.

Staff profiles

Your staff are the lifeblood of your business, and we've made it easy to showcase their personality & experience. Each app has a section that allows you to add an image and bio for each member of staff.

Smart scheduling appointment system

Don’t spend your day on the phone or endlessly messaging clients back and forth. Our online booking integration allows customers to make and change appointments from within the app on their phone.

Manage staff & services

You're in complete control over the services you provide, how much you charge, who can deliver those services. This makes for an incredibly easy for your clients to book an appointment with the right person.

Manage Your Schedule

Configure service details

Set the duration of each specific service you provide, along with the amount of padding time required before and after. You have complete control over how your time is spent each day.

Lead booking times

Need your clients to give a bit of notice before an appointment? Configure the booking lead time from between 0-4 days, and change it whenever you want.

Set scheduling availability

If you like to forward plan, you can set staff availability up to 120 days in advance, and then let customers choose an appointment that suits them.

Booking notifications for your business

Our smart scheduling integration can generate an automatic email every time a client makes an appointment. You can control where this email gets sent to: The business owner, the staff member, both or neither.

Choice of language

Our apps come built in English by default, but if you want to display content within your app in a language that is not English, then just let us know and we will make that happen (£POA)

Client confirmation email

Your clients get peace of mind when they book an appointment, by receiving an appointment confirmation email immediately, that includes the date, time, service and staff member they have booked with.

Client reminder email

Reduce no shows with an automatic reminder email. You can control the content of this email, by including important information, ability to cancel, rebook or follow your social media accounts.

Client SMS reminders

SMS messages are powered through our smart scheduling integration and operate on a "Pay as you go" model and is charged in USD: $15 for 170 SMS / $60 for 680 SMS / $120 for 1360 SMS / $240 for 2720 SMS.

Automatic back ups

Need to export your appointment data somewhere else? Automatic daily backups of appointment history which you can download within a spreadsheet and use accordingly.

Client database

A powerful client database that includes client contact details, booking history, future appointments and client notes. This allows your team to develop and maintain incredible relationships with your clients, leading to an increase in customer lifetime value.

Drag & drop appointment scheduling

Drag & drop scheduling is all yours. Managing your appointments has never been easier. Use the simple drag & drop calendar to add appointments easily, change times or assignments, and see the full schedule at a glance.

3rd party appointment systems

Already using your own appointment system? There's no need to disrupt your current processes, just let us know which system you're using and we'll scope a way to integrate it into your app.

Powerful Features

Price list

Making changes to your price list should be as easy as updating your social media profiles. So that's how we built it! Create, edit or delete your price list within the app in seconds.

Customer support

We've made managing your app as simple as possible, but when you have a question, we're here to help! We have easy to follow support articles or just drop us an email.

Style swiper

Swipe left, swipe right! Post images that matter to your business and let your customers vote on what they like. You can view the data in your admin app to help you make decisions for your business.

Review system

Let your current clients be ambassadors for your business by submitting reviews within the app. This builds trust in your business, and gives confidence to potential new clients that have recently downloaded the app. Plus, you're in complete control, able to unpublish, edit or even delete reviews.

eCommerce shop

We've made it a simple to cross sell products to your clients online. Simply upload the product details, add a price and you'll get an email notification when a purchase has been made. This is a great way to add an additional source of income for your business.

Custom domain

If you don't want a smartichoke URL to share your app, then we can connect your app to your exisiting domain name, so it looks like app.yourbusiness.com You will need to share some details with the person that manages your website, or we can do it for you if you prefer.

Apple App store

You can share your app via a URL link or via a QR code, but if you want the prestige of having your app available to download from within the Apple app store, then we can make that happen for you.

Google Play App store

If your clients have an Android phone, then they can still access your app via the URL or QR code. But if you'd like your app to be made available to download from the Google Play App store, then we can take care of that for you.

Concierge content

We love technology, but understand that not everybody feels the same way. If you want all the benefits of an incredibly designed app, but don't want to be involved in loading all your content, then we can take care of everything.

Loyalty reward system

We're currently working on a loyalty reward system that is flexible enough to support the most popular reward programmes in use today. If this is something you're interested in, let us know and help us shape the way the system is built!

Branded website

Do you need a website for your new business, or is your current website looking a bit dated? Let us know and we can become the entire digital department for your business. Everything related to your app and website under one roof!

Digital marketing services

New customers are the lifeblood or your business, to increase sales and grow the business for the future. Talk to us about our digital marketing services that we can offer you in relation to social media marketing and paid advertising.

An intro to Smartichoke

In this video we walk you through everything included in our powerful apps for appointment based businesses. We'll help you understand how this will save you time, increase revenue and grow your business.

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